Terms and Conditions
By booking your holiday with Newpark Farm Cottages you agree to the following terms and conditions:
This contract becomes binding when you receive a booking confirmation from us – either by
e-mail or post. This contract shall be governed by and subject to the laws of England and Wales.
A deposit of 20% of the rental fee is payable when booking, unless you are booking within six weeks of the start of your holiday, in which case the whole cost is payable. We will send you a confirmation, by post or email, upon receipt of this deposit.
The balance of the cost of the holiday is due 6 weeks before you arrive. Non-payment of the balance of the rental on or before the due date shall be construed as a cancellation of the contract by the customer.
Cancellation and Insurance
If the booking is cancelled within 4 weeks before the arrival date, the entire rental fee will be due and no refund will be given. For cancellations made between 4 and 6 weeks before the arrival date, 50% rental fee will be refunded. For cancellations made more than 6 weeks before the arrival date, a full refund will be given less £100 administration fee. The amount of the cancellation fee constitutes reasonable estimated losses arising out of the cancellation.
Please note, if you cancel but we succeed in re-letting the cottage for the same period we will refund any such rentals received less £100 administration fee.
For these reasons we strongly recommend that you take out cancellation insurance for your holiday.
Cancellation Insurance is not compulsory but we strongly recommend such insurance cover to protect against the cancellation penalty. Non-Availability of Cottage as Booked
We would only cancel your stay if the cottage were unavailable for reasons beyond our reasonable control. We would attempt to offer you alternative accommodation; however, if this was either not possible or not acceptable to you, then we would refund to you all monies paid to us. Our liability to you would not extend beyond this refund.
The cottage will be available from 3.00pm on the day of your arrival, unless otherwise agreed in advance.
We require that you vacate the cottage by 10am on the morning of your departure. We ask that you leave the property in a clean and tidy condition.
Care of the Property
We ask you to take all reasonable care of the property and its furniture, pictures, fitting and effects in or on the property and leave them in a clean and tidy condition at the end of the rental period. We ask you not to do or permit anything on the premises which might cause a nuisance to the owner or neighbours.
Please note: We will apply an extra charge of £45 per stay if excessive cleaning of the cottage is required after a stay.
We do not accept responsibility for injury to persons or loss/damage to possessions unless caused by proven negligent act or omission of ourselves, our employees or contractors, or agents of the same, whilst acting in the course of their employment. This includes loss or damage to vehicles and their contents, and to the personal possessions you bring with you.
Should you find any faults or have any complaints during your stay, please advise us immediately so that any appropriate action can be taken. In the case of a serious problem please confirm this in writing.
Number of Persons in the Property
The number of persons occupying the property must not exceed the maximum number stipulated in the brochure/website. We reserve the right to refuse entry to the entire party if this condition is not observed.
Damage and Breakages
You are responsible, whether caused directly or indirectly, for the cost of any breakages or damages to the cottage and its contents. In the event of damage to the property you will on an indemnity basis reimburse us the cost of the repairing the damage. In the case of breakages you will on an indemnity basis reimburse us the cost of replacing (as new) or repairing the damaged item or items.
Web Site and Brochure
We make every effort to ensure that the information on our web site at www.newparkfarm.co.uk is accurate. We do however reserve the right to make small changes and we accept no liability for minor inaccuracies.
Newpark FarmCottage is strictly NO SMOKING.
Guests must accept total responsibility for the safety of their children.
For further information about our terms and conditions of booking, please contact us on 016973 71571.